Abstract

Gamification is a recent phenomenon that emphasizes the process of incorporating game elements, for a specific purpose, into an existing system in order to maximise a user’s experience and increase engagement with the system. In this paper, we discuss the effects of the introduction of the principles of gamification to a system for solving real-world container loading problems in a warehouse environment. We show how user engagement and confidence increases over time during interaction with the ‘gamified’ system, and we propose subsequent work for the thorough application of gamification to the system that completely abstracts the complicated container loading algorithms running in the background.